IT&E is in the process of updating its prepaid billing platform which includes wireless voice mail services.
This upgrade was a major and necessary undertaking with the goal of providing a Word Class customer experience and improved product offerings. Although we have taken every precaution to make this cut-over as seamless as possible, some IT&E customers may have experienced a temporary disruption in Voice, Voicemail and/or SMS (text) services. Rest assured that IT&E Engineers are working around the clock to fine tune this system-wide upgrade.
We apologize for any inconveniences during this activity. IT&E appreciates your patience and understanding while we strive to improve your services.
If you have any questions or require assistance, or have suggestions on how we can improve your service, please visit any of our retail outlets, contact our Customer Support group online at: http://www.pticom.com/support or call us at (670) 682-4483.