IT&E - CNMI

Friday, September 03, 2010

How Are We Doing?

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Please indicate how you use our service: Personal Business Both What type of service do you wish to comment on? Phone Service Internet How many times have you contacted a customer sales and service representative? 0 1 2-3 4-8 Over 8 times How satisfied are you with the level of service you have received? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Neutral/No Opinion What was the average wait time per call (minutes)? 0 1-5 6-10 11-20 Over 20 How knowledgeable was the support person that assisted you? Very Knowledgeable Somewhat Knowledgeable Not Knowledgeable Neutral/No Opinion

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