Thursday, May 15, 2008
Cellular
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(Please enter ONE valid email address.)
Contact No(s).:
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Please indicate how you use our service:
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What type of service do you wish to comment on?
Phone Service
Internet
How many times have you contacted a customer sales and service representative?
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1
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4-8
Over 8 times
How satisfied are you with the level of service you have received?
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Satisfied
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Very Dissatisfied
Neutral/No Opinion
What was the average wait time per call (minutes)?
0
1-5
6-10
11-20
Over 20
How knowledgeable was the support person that assisted you?
Very Knowledgeable
Somewhat Knowledgeable
Not Knowledgeable
Neutral/No Opinion
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