Pacific Telecommunication Inc. Thursday, May 15, 2008   
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Contact No(s).:*
  1. Please indicate how you use our service:
       Personal
       Business
       Both

  2. What type of service do you wish to comment on?
       Phone Service
       Internet

  3. How many times have you contacted a customer sales and service representative?
       0
       1
       2-3
       4-8
       Over 8 times

  4. How satisfied are you with the level of service you have received?
       Very Satisfied
       Satisfied
       Dissatisfied
       Very Dissatisfied
       Neutral/No Opinion

  5. What was the average wait time per call (minutes)?
       0
       1-5
       6-10
       11-20
       Over 20

  6. How knowledgeable was the support person that assisted you?
       Very Knowledgeable
       Somewhat Knowledgeable
       Not Knowledgeable
       Neutral/No Opinion
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