FAQ (Frequently Asked Questions)
Globe ITXT
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- What is the Globe's ITXT Service?
Globe's ITXT Service allows Globe subscribers in the Philippines to purchase discounted international SMS packages for use EXCLUSIVELY to IT&E subscribers. This allows Globe subscribers to reduce their international SMS charges P15 (15 pesos) to as low as P0.50, or up to a P14.50 discount from regular international SMS rate of P15.
This service is exclusive to IT&E in Guam and CNMI.
- What is Globe Telecom?
Globe Telecom is the 2nd largest telecom operator in the Philippines with over 30 Million subscribers.
- What are the available ITXT packages?
There are 2 ITXT packages available for our Globe Prepaid subscribers to choose from:
Package 1 - P25 for 25 ISMS (text message), or P1 per international text, valid for 5 days.
Package 2 - P50 for 100 ISMS, or P0.50 per international text, valid for 10 days.
- Is this open to all Globe subscribers?
No. This is open only to Globe and Touch Mobile Prepaid subscribers.
Globe ITXT is not available to Globe subscribers on roaming.
- How can Globe subscribers avail of the service?
The ITXT packages may be purchased via text on any Globe Prepaid subscriber in the Philippines. They do not need to go to a retailer to purchase a special load.
To avail the service, subscriber has to register by sending an SMS to 8888.
Send the SMS message 'ITXT 25' to 8888 for the 25 International SMS package.
Send the SMS message 'ITXT 50' to 8888 for the 50 International SMS package.
Subscriber will receive an SMS confirmation upon successful registration and the corresponding package price will be automatically deducted from their load.
Texting messaging is easy.
Once registered, the subscriber can send international text messages to IT&E subscribers using the normal dialing string at a discounted rate:
+(country code) + (area code) + (7 digit mobile number)
Example: +16702871234
- Can a subscriber register again to the service, before the end of the promo validity of his/her old registration?
Yes. The Globe Prepaid subscriber can register to the service again, even before the validity of their previous registration ends. The balance of their old unexpired registration will be carried over to their new registration balance.
The registration with the longer expiry date applies to all remaining ITXT messages. For example, if you first register to ITXT 50 (10 days, expiring on Mar. 17), then afterwards register to ITXT 25 (5 days, expiring on March 12), the system will keep the 10-day validity, and your ITXT service will expire on Mar. 17.
International text beyond the allotted messages and expiry date in the subscribed package will be charged the regular rate of P15.
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