IT&E - CNMI

Thursday, September 09, 2010

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FAQ (Frequently Asked Questions)

Roaming To Japan

What is Roaming to Japan?
Do I need a Sim Card in order to roam in Japan with KDDI?
What is KDDI?
How much is it to roam while in Japan?
How much is it to send SMS while roaming with KDDI?
What are the Country Code and Area Codes for Japan?
How do I make an outgoing call to a Japan phone number while roaming with KDDI?
How do I make an outgoing call to CNMI/Guam/US while roaming with KDDI?
Do callers from CNMI/Guam have to dial anything different when trying to call me while I am roaming with KDDI?
How do I send an SMS to a Japan number while roaming with KDDI?
How do I retrieve my voicemail messages while roaming in Japan? Will I be charged?
Does Caller-ID work while roaming with KDDI?
What is the coverage in Japan with KDDI?
Does IT&E offer another roaming solution to Japan?
How much is it to roam while in Japan?

What is Roaming to Japan?
IT&E Postpaid subscribers can now roam to Japan with their own CDMA phone number. While in Japan, subscribers can send and receive phone calls as if they never left the CNMI.
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Do I need a Sim Card in order to roam in Japan with KDDI?
No.
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What is KDDI?
KDDI is one of the many telecommunication providers in Japan. KDDI uses CDMA technology which is the same type of network IT&E uses in the CNMI/Guam.
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How much is it to roam while in Japan?
The roaming rates for voice calls are as follows:

$0.75/min - All Incoming call
$0.75/min - Calls to Japan (within)
$1.00/min - Calls to Guam, Saipan
$1.25/min - Calls to the US
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How much is it to send SMS while roaming with KDDI?
The roaming rates for SMS are as follows:
Incoming SMS - FREE
Outgoing SMS - Unable to send sms from Japan at this time.
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What are the Country Code and Area Codes for Japan?
Japan's country code is 81. Below are the area codes in Japan:

Fukuoka (92)
Kobe (78)
Kyoto (75)
Nagasaki (958)
Nagoya (52)
Osaka (6)
Sapporo (11)
Tokyo (3)
Yokohama (45)
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How do I make an outgoing call to a Japan phone number while roaming with KDDI?
To make an outgoing call to a Japan number dial the following:

Landline: 0 + Phone number
Cell Phone: 080 + Phone number

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How do I make an outgoing call to CNMI/Guam/US while roaming with KDDI?
To make an outgoing call to Guam, CNMI, and the US dial the following:

010 + Country Code + Area Code + 7-Digit Number
(e.g. 01016706824483)

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Do callers from CNMI/Guam have to dial anything different when trying to call me while I am roaming with KDDI?
No. Callers from CNMI/Guam do not have to dial anything special while you are roaming in Japan with KDDI, just your 7-Digit number.
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How do I send an SMS to a Japan number while roaming with KDDI?
SMS is limited when roaming in Japan at this time. You are able to receive SMS, but unable to send SMS.

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How do I retrieve my voicemail messages while roaming in Japan? Will I be charged?
To retrieve your voicemail while roaming in Japan dial the following:

010 + 1 + 670 + 287MAIL(6245)

Standard roaming rates apply when retrieving voicemail. $1.00 per minute.

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Does Caller-ID work while roaming with KDDI?
Not always. It varies by location.
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What is the coverage in Japan with KDDI?
Roaming with KDDI has full coverage in Japan.
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Does IT&E offer another roaming solution to Japan?
Yes. IT&E also offers a Global Roaming Sim Card solution that you may use in the Japan. However, Global Roaming rates are significantly higher than Roaming rates with KDDI.
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How much is it to roam while in Japan?
The roaming rates for voice calls are as follows:
All incoming calls - $0.75/min.
Calls to Japan (within) - $0.75/min.
Calls to Guam, Saipan - $1.00/min.
Calls to the US - $1.25/min.
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